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Contact Echo Broadband

Call, email, or walk in — our team at Matangi answers fast. Open daily 08:00–18:00.

Call us — answered in minutes

+254 701 355 734 • Open daily 08:00–18:00

Call +254 701 355 734

Calls answered in minutes — no menus.

Email — quick replies

echogroupkenya@gmail.com • Replies in ~10 minutes

Email support

We reply within 10 minutes during hours.

Walk-in hub — Matangi Junction

Matangi, Matangi Junction Rd, Kimbo — walk-ins welcome

Get directions

Matangi junction exterior, daytime

Matangi Junction Echo Broadband hub exterior

Need a quick setup or a security quote?

Leave your details and preferred contact method — we'll call or email you within minutes during business hours.

Include country code.

Preferred contact method
See plans & pricing

Typical response: calls answered in minutes; emails replied in ~10 minutes. Open daily 08:00–18:00.

Where we serve

Local focus around Matangi and nearby corridors.

  • Matangi (Matangi Junction)
  • Kimbo
  • Ruiru
  • Weteithie
  • Eastern Bypass corridors

If your neighbourhood isn’t listed, submit the form — we’re expanding and will confirm availability.

Map — Matangi Junction

Map showing Echo Broadband service hub at Matangi Junction. Use the directions link to open in Google Maps.

Open map in Google Maps

Our promise

98%+ network uptime

We design for minimal downtime; service credits if we fail*

Calls answered in minutes

Live team during 08:00–18:00 daily

Most fixes same day

On-site visits prioritized for local customers

*Service credit terms available on request.

What people say nearby

Read verified Google reviews.

See reviews on Google

Verified customer feedback available on Google Reviews.

Frequently asked questions

What does the installation fee cover?
One-time KES 3,000 — includes equipment, on-site setup, and your first month of service.
Which neighborhoods do you serve?
Matangi, Kimbo, Ruiru, Weteithie and nearby corridors along the Eastern Bypass. Use the form to confirm availability.
How quickly can you connect me?
Typical installs scheduled promptly; many homes connected within days depending on spur availability and approvals.
What is your uptime and how are credits handled?
We target 98%+ uptime. We offer fair service credits if we fail — contact us for terms.
What security systems do you install?
CCTV, access control, and electric fencing — installations, integrations and aftercare supported.
Do I need an appointment?
Walk-ins welcome at Matangi hub; installations and on-site support are scheduled.

Ready to get connected or secure your property?